Refund Policy

Effective Date:01 January 2023

Thank you for shopping at ("we," "us," or "our"). We strive to provide you with quality products and excellent customer service. If you are not entirely satisfied with your purchase, we're here to help.

1. Refund Eligibility

To be eligible for a refund, you must meet the following criteria:

  • The product was purchased from our online store at
  • The product is unused, in its original packaging, and in the same condition as when you received it.
  • The return request is initiated within 14 days from the date of purchase.

2. Returns and Refunds

If you meet the eligibility criteria and would like to request a refund, please follow these steps:

  • Contact our customer support team at contact us to initiate a return request. Please provide your order number, product details, and reason for the return.
  • Our customer support team will guide you through the return process, including providing you with a return shipping address.
  • Once we receive the returned product and confirm its condition, we will process your refund.

3. Refund Process

Refunds will be processed based on the original payment method used for the purchase. Please note the following:

  • If the original payment was made using a credit or debit card, the refund will be credited back to the same card within 60 business days.
  • If the original payment was made through a different payment method, we will work with you to arrange the refund.

4. Non-Refundable Items

Certain items are not eligible for refunds:

  • Custom-made or personalized products.
  • Gift cards and promotional vouchers.
  • Products marked as "final sale" or "non-returnable."

5. Shipping Costs

Shipping costs for returned items are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

6. Contact Us

If you have any questions or concerns about our refund policy, please contact our customer support team at contact us . We are here to assist you.

By making a purchase on our website, you agree to the terms of this refund policy.